Affordable, scale-able, powerful and flexible, ServicePRO® is the product of choice for enterprise IT management today.
Hosted on your own premises or conveniently on our secure cloud. Cloud setup requires no software setup on your part, and ServicePRO® is a snap to implement with the help of our ITIL Certified Consultants. Users enjoy instant access anytime, anywhere, from any web-enabled device.
Our cloud services are hosted on tier 3 certified dedicated servers located within state of the art data centers which are SAS70 Type II and SSAE16 certified.
Your ServicePRO® Collaborative Cloud Environment Provides:
- Real time instant messaging and chat
- Integration with Microsoft Exchange Server
- Shared calendar objects
- Collaborative document management
- Role Based Access Control
- Automated business rules and skill based routing
- Real time visibility with custom dashboards, queries and reports
Where to Next?
- Workflow Best Practices
- Business Rules
- Case Studies
- Group Exercises
- BOF Night (Birds of a Feather)
- Cloud test drive - no setup required
- Preloaded with data
- Get an immediate look and feel
- Focus on your specific requirements
- Organize your service desk
- Streamline your processes
- Determine if ServicePRO® is the right solution for you
- Discuss licensing options